1. Booking & Payment

• All bookings must be secured with a valid payment method at the time of reservation.

• We accept credit/debit cards, PayPal and direct bank transfers for online bookings.

• A 5% discount is available for direct bookings using promo code DIRECT at checkout.

Cancellation & Modification Policy

• Standard & Weekly Rate Bookings:

  • Free cancellation and modifications are allowed up to 48 hours before check-in.

  • Cancellations made less than 48 hours before arrival will be charged for the first night.

• Non-Refundable Bookings:

  • These bookings are final and cannot be modified or refunded.

• No-Show Policy:

  • If a guest does not check in on the scheduled date, the full booking amount will be charged.

2. Check-In & Check-Out

• Check-in: From 2:00 PM onwards. Early check-in may be available upon request.

• Check-out: By 10:00 AM on the day of departure. Late check-out may be available at an additional cost.

• Guests must provide a valid photo ID and booking confirmation at check-in.

3. House Rules & Guest Conduct

• No smoking is allowed inside the property. A cleaning fee will apply for violations.

• No outside visitors are allowed in guest rooms without prior approval.

• Quiet hours apply between 11:00 PM – 7:00 AM to respect other guests.

• We welcome stag and hen parties on weekends, but disruptive behavior will not be tolerated.

4. Damage & Liability

• Guests are responsible for any damage or loss caused during their stay.

• Charnley Gold is not liable for personal belongings left in rooms or common areas.

5. Pets & Accessibility

• Pets are not allowed at the property.

• If you have specific accessibility needs, please contact us before booking to discuss available accommodations.

6. Parking & Transportation

• Limited on-street parking is available nearby on a first-come, first-served basis.

• Blackpool North Railway Station is just 10 minutes away for easy access.

 

 

7. GDPR & Data Protection

At Charnley Gold, we take your privacy seriously and comply with the General Data Protection Regulation (GDPR).

 

What Data Do We Collect?

• Personal details (name, contact information, booking details).

• Payment information (secured and processed through encrypted systems).

• Preferences & special requests to improve your stay.

 

How Do We Use Your Data?

• To process and confirm bookings.

• To communicate important updates about your stay.

• To ensure compliance with legal and safety regulations.

 

Your Rights

Under GDPR, you have the right to:
✔ Request access to the personal data we hold about you.
✔ Request correction of inaccurate information.
✔ Request deletion of your data (unless required for legal reasons).
✔ Opt-out of marketing communications at any time.

We never sell, share or misuse your data and all information is securely stored.

For any GDPR-related inquiries, please contact us at:
📧 andrewoodward@hotmail.co.uk

8. Contact Us

For any questions regarding your booking or stay, please contact us:

📞 Call Us: 01253 623699 / 07718 202093
📧 Email Us: andrewoodward@hotmail.co.uk

🔹 By booking with Charnley Gold, you agree to these Terms & Conditions. We look forward to welcoming you!